Linux中安装sosreport和supportconfig来收集系统信息

// redhat/centos下的安装# yum -y insatll sos// ubuntu下的安装# sudo apt-get install sosreport

[root@361way ~]# sosreport –helpUsage: sosreport [options]Options: -h, –help show this help message and exit -l, –list-plugins list plugins and available plugin options -n NOPLUGINS, –skip-plugins=NOPLUGINS disable these plugins -e ENABLEPLUGINS, –enable-plugins=ENABLEPLUGINS enable these plugins -o ONLYPLUGINS, –only-plugins=ONLYPLUGINS enable these plugins only -k PLUGOPTS, –plugin-option=PLUGOPTS plugin options in plugname.option=value format (see -l) -a, –alloptions enable all options for loaded plugins –batch batch mode – do not prompt interactively –build keep sos tree available and dont package results -v, –verbose increase verbosity –quiet only print fatal errors –debug enable interactive debugging using the python debugger –ticket-number=TICKET_NUMBER specify ticket number –name=CUSTOMER_NAME specify report name –config-file=CONFIG_FILE specify alternate configuration file –tmp-dir=TMP_DIR specify alternate temporary directory –report Enable HTML/XML reporting –profile turn on profiling -z COMPRESSION_TYPE, –compression-type=COMPRESSION_TYPE compression technology to use [auto, zip, gzip, bzip2, xz] (default=auto)Some examples: enable cluster plugin only and collect dlm lockdumps: # sosreport -o cluster -k cluster.lockdump disable memory and samba plugins, turn off rpm -Va collection: # sosreport -n memory,samba -k rpm.rpmva=off

[root@361way log]# sosreport -a –reportsosreport (version 3.0)This command will collect diagnostic and configuration information fromthis CentOS Linux system and installed applications.An archive containing the collected information will be generated in/var/tmp and may be provided to a CentOS support representative.Any information provided to CentOS will be treated in accordance withthe published support policies at: https://www.centos.org/The generated archive may contain data considered sensitive and itscontent should be reviewed by the originating organization before beingpassed to any third party.No changes will be made to system configuration.Press ENTER to continue, or CTRL-C to quit.Please enter your first initial and last name [361way.com]:Please enter the case number that you are generating this report for: Running plugins. Please wait … Running 68/68: yum…Creating compressed archive…Your sosreport has been generated and saved in: /var/tmp/sosreport-361way.com-20140912204339.tar.xzThe checksum is: eaf5b2cbb1e9be68d41be5e5a60a61b6Please send this file to your support representative.

# xz -d ***.tar.xz# tar -xvf ***.tar

tar xvJf ***.tar.xz

[root@361way ~]# cat /etc/sos.conf[general]#ftp_upload_url = ftp://example.com/incoming#gpg_keyring = /usr/share/sos/rhsupport.pub#gpg_recipient = support@redhat.comsmtp_server = None[plugins] //此处可以设置默认enable和disable的模块#disable = rpm, selinux, dovecot[tunables] //可调参数#rpm.rpmva = off#general.syslogsize = 15

#zypper install supportutils

#yast install supportutils-xxx.rpm

# rpm -ql supportutils/etc/schealth.conf/etc/supportconfig.conf/sbin/chkbin/sbin/supportconfig/usr/bin/schealth/usr/share/man/man5/supportconfig.conf.5.gz/usr/share/man/man8/chkbin.8.gz/usr/share/man/man8/supportconfig.8.gz

# supportconfig -h============================================================================= Support Utilities – Supportconfig Script Version: 2.25-197 Script Date: 2010 04 02============================================================================= Usage: supportconfig [OPTION [OPTION …]] -h This screen -A Activates all supportconfig functions with additional logging and full rpm verification. -B <string> Custom tar ball file name element -C Creates a new default /etc/supportconfig.conf -D Use defaults; ignore /etc/supportconfig.conf -E <string> Contact email address -F Display available supportconfig feature keywords (case-sensitive) used with -i and -x -G <gpg_uid> The GPG recipient\’s user ID used to encrypt the supportconfig tarball -H <number> Limit number of included HA Policy engine files -I <number> Default log file line count -L Create a full file listing from \’/\’ -M <string> Contact terminal ID -N <string> Contact name -O <string> Contact company name -P <string> Contact phone number -Q Run in silent mode -R <path> Log output directory -S <number> Limit number of included SAR files -T <seconds> Binary execution timeout -U <URI string> Sets upload target URL and initiates an upload, supported services include: ftp, scp, http, https -M <string> Contact store ID -X <number> Max system logs line count -a Upload the tar ball to the specified alternate target VAR_OPTION_UPLOAD_ALT -b Screen buffer mode -d Exclude detailed disk info and scans -e Search root file system for eDirectory instances; -L implied. Be patient. -f From directory. Don\’t collect report files, just use files in that directory. -g Use gzip instead of the default bzip2 compression. -i <keyword list> Include keywords. A comma separated list of feature keywords that specify which features to include. Use -F to see a list of valid keywords. -l Gathers additional rotated logs -m Only gather a minimum amount of info: basic env, basic health, hardware, rpm, messages, y2logs -o Toggle listed features on or off -p Disable all plugins -q Add a uuid to the tar ball filename to ensure uniqueness -r <srnum> Includes the Novell 11 digit service request number when uploading the tar ball to Novell -s Include full SLP service lists -t Target directory. Just save log files here, do not create tarball. -u Upload the tar ball to the specified VAR_OPTION_UPLOAD_TARGET. -v Performs an rpm -V for each installed rpm NOTE: This takes a long time to complete -x <keyword list> Exclude keywords. A comma separated list of feature keywords that specify which features to exclude. Use -F to see a list of valid keywords. -y Only gather the minimum y2log files. Use Ctrl- to try and skip a function that is hanging.—————————————————————————– NOTE: This tool will create a tar ball in the /var/log directory. Please attach the log file tar ball to your open Service. Request at the following URL: <a href=\”https://secure-support.novell.com/eService_enu\”>https://secure-support.novell.com/eService_enu</a> If you cannot attach the tar ball to the SR, then email it to the engineer. Please submit bug fixes or comments via: <a href=\”http://en.opensuse.org/Supportutils#Reporting_Bugs\”>http://en.opensuse.org/Supportutils#Reporting_Bugs</a>============================================================================= Support Utilities – Supportconfig Script Version: 2.25-197 Script Date: 2010 04 02=============================================================================

# supportconfig============================================================================= Support Utilities – Supportconfig Script Version: 2.25-290 Script Date: 2011 07 14=============================================================================Gathering system information Data Directory: /var/log/nts_361way.com_140825_1504 Basic Server Health Check… Done RPM Database… Done Basic Environment… Done Basic Health Report… Done System Modules… Done Memory Details… Done Disk I/O… Done YaST Files… Done Auditing… Done Crash Info… Done NTP… Done PROC… Done Boot Files… Done SLERT… Skipped Updates… Done SMT… Skipped Novell eDirectory… Please Wait… Skipped Novell LUM… Skipped Novell NCP… Skipped Novell NSS… Skipped Novell DFS… Skipped Novell SMS… Skipped Novell NCS… Skipped Novell AFP… Skipped Novell CIFS… Skipped Novell iManager… Skipped HA Cluster… Skipped OCFS2… Skipped DRBD… Skipped PAM… Done LDAP… Done CIMOM… Done Open Files… Done Environment… Done ETC… Done SYSCONFIG… Done SYSFS… Done System Daemons… Done CRON… Done AT… Done UDEV… Done LVM… Please Wait… Base Detail Done EVMS… Skipped Software Raid… Done Multipathing… Done Networking… Done Web… Done InfiniBand… Done DNS… Done DHCP… Done SLP… Done SSH… Done iSCSI… Done Samba… Done NFS… Done AUTOFS… Done SAR Files… Done AppArmor… Done Xen… Done KVM… Done X… Done Printing… Done SMART Disks… Excluded Hardware… Please Wait… Done File System List… Skipped Supportability Analysis… Please Wait… Done System Logs… DoneCreating Tar Ball==[ DONE ]=================================================================== Log file tar ball: /var/log/nts_361way.com_140825_1504.tbz Log file size: 4.0M Log file md5sum: 484b111cda54ca04419facd82a1da7d7 Please attach the log file tar ball to your open Service Request at the following URL: <a href=\”https://secure-support.novell.com/eService_enu\”>https://secure-support.novell.com/eService_enu</a> You can also upload the tar ball to <a href=\”ftp://ftp.novell.com/incoming\”>ftp.novell.com/incoming</a>, or just use supportconfig -ur <srnum>, to upload the tar ball automatically. If you cannot attach the tar ball to the SR, then email it to the engineer.=============================================================================

//以最小选项搜集所需的信息# supportconfig -m//在输出中包含附加的联系人信息# supportconfig -E <a href=\”mailto:tux@example.org\”>tux@example.org</a> -N \”Tux Penguin\” -O \”Penguin Inc.\” …//要查看完整的功能列表# supportconfig -F//仅收集某个模块的用法，如LVM相的信息# supportconfig -i LVM//-x 的功能与-i刚好相反，是排除某个模块不收集# supportconfig -x LVM//使用-U url 可以将收集的结果上传到服务器上，直接的服务有ftp, scp, http, https,如：# supportconfig -A -U <a href=\”http://www.361way.com/files/\”>http://www.361way.com/files/</a>具体可以参看官方的 常用的supportconfig选项　部分 。

# supportconfig -A# cd /var/log# tar jxvf nts_361way.com_140825_1504.tbz# more basic-health-report.txt#==[ Command ]======================================## /usr/bin/schealth -q######################################################################Supportconfig Health Check Report Tool v1.00-5Date Checked: 09/12/14 04:40:37######################################################################Health Check Files [ Green ]Processes Waiting for Run Queue [ Green ]Kernel Taint Status [ Red ] Kernel Tainted: 64 > 0CPU Utilization [ Green ]Interrupts Per Second [ Green ]Context Switches Per Second [ Green ]Free Memory and Disk Swapping [ Green ]Used Disk Space [ Green ]Uninterruptible Processes [ Green ]Zombie Processes [ Green ]######################################################################Status: Red FlagChecked: /var/log/nts_361way.com_140825_1504/basic-health-check.txtReport: /var/log/nts_361way.com_140825_1504/basic-health-report.txt######################################################################

# cat /etc/supportconfig.conf##################################### Default Options####################################OPTION_AFP=1OPTION_APPARMOR=1OPTION_AUDIT=1OPTION_AUTOFS=1OPTION_BOOT=1OPTION_CHKCONFIG=1OPTION_CIFS=1OPTION_CIMOM=1OPTION_CRASH=1OPTION_CRON=1OPTION_DFS=1OPTION_DHCP=1OPTION_DISK=1OPTION_DNS=1OPTION_EDIR=1OPTION_ENV=1OPTION_ETC=1OPTION_EVMS=1OPTION_HA=1OPTION_HCREPORT=1OPTION_IB=1OPTION_ISCSI=1OPTION_LDAP=1OPTION_LUM=1OPTION_LVM=1OPTION_MEM=1OPTION_MOD=1OPTION_MPIO=1OPTION_NCP=1OPTION_NCS=1OPTION_NET=1OPTION_NFS=1OPTION_NSS=1OPTION_NTP=1OPTION_OCFS2=1OPTION_OFILES=1OPTION_PAM=1OPTION_PRINT=1OPTION_PROC=1OPTION_SAM=1OPTION_SAR=1OPTION_SLERT=1OPTION_SLP=1OPTION_SMART=0OPTION_SMB=1OPTION_SMS=1OPTION_SMT=1OPTION_SRAID=1OPTION_SSH=1OPTION_SYSCONFIG=1OPTION_SYSFS=1OPTION_UDEV=1OPTION_UP=1OPTION_UPD=1OPTION_WEB=1OPTION_X=1OPTION_XEN=1ADD_OPTION_EDIR=0ADD_OPTION_FSLIST=0ADD_OPTION_LOGS=0ADD_OPTION_MINDISK=0ADD_OPTION_MINYAST=0ADD_OPTION_RPMV=0ADD_OPTION_SLP=0VAR_OPTION_BIN_TIMEOUT_SEC=300VAR_OPTION_CONTACT_COMPANY=\”\”VAR_OPTION_CONTACT_EMAIL=\”\”VAR_OPTION_CONTACT_NAME=\”\”VAR_OPTION_CONTACT_PHONE=\”\”VAR_OPTION_CONTACT_STOREID=\”\”VAR_OPTION_CONTACT_TERMINALID=\”\”VAR_OPTION_CUSTOM_ARCH=\”\”VAR_OPTION_GPG_UID=\”\”VAR_OPTION_LINE_COUNT=500VAR_OPTION_LOG_DIRS=\”/var/log /tmp\”VAR_OPTION_MSG_MAXSIZE=500000VAR_OPTION_PENGINE_FILES_LIMIT=250VAR_OPTION_SAR_FILES_LIMIT=30VAR_OPTION_SBM=0VAR_OPTION_SILENT=0VAR_OPTION_UNIQUE_FILE=0VAR_OPTION_UPLOAD_ALT=\’https://secure-www.novell.com/upload?appname=supportconfig&file={tarball}\’VAR_OPTION_UPLOAD_TARGET=\’ftp://ftp.novell.com/incoming\’